Grievance Redressal Mechanisms in Wayanad District
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Grievance Redressal Mechanisms in Wayanad District
Key Grievance Redressal Services for the Public
1. District Collector's Office (District Collectorate)
The general public can submit grievances directly, via post, or online to the District Collector.
| Particulars | Information |
|---|---|
| Office Address | District Collectorate, Civil Station North, Kalpetta P.O, Wayanad – 673122 |
| Phone Number | 04936 202230 04936 202251 |
| dcwayanad@gmail.com dcwayanad@kerala.gov.in |
2. Online Grievance Redressal Systems
- ‘DC Pariharam’: A digital grievance redressal portal launched by the District Administration. Complaints can be submitted online directly or through Akshaya Centres.
- Chief Minister's Public Grievance Redressal System: Complaints can be submitted via the CMO Grievance Redressal Portal. Toll-Free Number: 1076
- Local Self Government Institutions: Grievances can also be submitted through the LSGD Grievance Redressal Portal and the K-SMART system.
3. Taluk-level Adalats
Through public grievance redressal forums like ‘Karuthalum Kaithangum’, the District Administration and State Ministers directly receive and settle public complaints.
These forums provide fast-tracked solutions to urgent and essential grievances.
4. Other Key Helpline Numbers
| Service | Contact Number |
|---|---|
| District Emergency Operations Centre (DEOC) | 1077 04936 204151 |
| Police Helpline | 100 |
| Women Helpline | 1091 |
For more information and to register grievances online, you can visit the Wayanad District Official Website.
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